Seasonal Sales Champion — Customer Experience

Kirkland's, Inc.; Macon (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kirkland's, Inc. in Macon, GA is seeking a Sales Associate to deliver an exceptional shopping experience and support operations and merchandising under management direction.

The role involves selling, cashiering, replenishing, setting floorsets and cleaning to drive sales while prioritizing customer service. The position requires energetic, people-focused individuals who can communicate well, work weekends/holidays, and lift up to 50 pounds.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret directives, handbooks and manuals.
• Flexible schedule to meet store needs.
• Capable of standing for long periods and lifting up to 50 pounds.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience.
• Actively engages with all customers modeling exceptional selling behaviors.
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times.
• Proactively engages with customers, reads cues and responds appropriately.
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket.
• Supports the company’s branding by treating customers and co-workers with respect while supporting a common goal.
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the receipt of all merchandise safely and efficiently.
• Maintains an organized salesfloor and stockroom.
• Maintains merchandise presentation, pricing and inventory accuracy.
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• May perform other duties as necessary.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Kirkland's, Inc. in Macon, GA is seeking a Sales Associate to deliver an exceptional shopping experience and support operations and merchandising under management direction.

The role involves selling, cashiering, replenishing, setting floorsets and cleaning to drive sales while prioritizing customer service. The position requires energetic, people-focused individuals who can communicate well, work weekends/holidays, and lift up to 50 pounds.