Seasonal Sales Associate - Tomball, TX.

James Avery Artisan Jewelry; Tomball (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discount

Job summary

James Avery Artisan Jewelry in Tomball, TX is seeking a friendly retail associate to greet guests, present jewelry, and complete sales with accurate data entry on the POS system. You will support store operations, meet performance metrics, and contribute to a positive team atmosphere while providing knowledgeable product information and wrapping gifts.

The role requires good organization, communication, and the ability to multitask in a busy sales floor.

Qualifications

• Good communication and organizational skills.
• Ability to multitask in a fast-paced retail setting.
• Willingness to learn product information and store procedures.

Responsibilities

• Greet guests and assist in selecting and purchasing merchandise.
• Enter guest and sales data into POS accurately and obtain signatures.
• Present jewelry from stock and replace items after sale.
• Repair, polish, or solder jewelry as needed.
• Provide knowledgeable product information using in-store tools.
• Box and wrap sales for gift presentation.
• Meet individual and store KPI targets.
• Maintain store presentation and assist with daily housekeeping.
• Attend required meetings and communicate effectively.

Skills

Guest service

Communication

Time management

Multitasking

Problem solving

Tools

POS system

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts.

This opportunity is open at our location in Tomball, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.