Seasonal Sales Associate: Spark Customer Experience

vfc; Hanover (MD); On-site; USD 22,000 - 30,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate to join our store team during peak season. You’ll greet customers, share product knowledge, and deliver memorable shopping experiences while supporting sales, visual merchandising and store operations.

Ideal candidates have 0-1 year of relevant experience, a high school diploma or equivalent, and a passion for customer service. You’ll thrive in a fast-paced retail setting and contribute to a welcoming, inclusive environment.

Qualifications

• High School Diploma or equivalent preferred.
• 0-1 year of relevant experience.
• Ability to genuinely engage with a diverse group of customers.
• Strong communication skills, both verbal and written.
• Willingness to learn and share product and brand knowledge.

Responsibilities

• Provide personalized customer engagement with genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals using available resources.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, customer-ready store environment.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer service

Communication

Teamwork

Retail experience

Computer skills

Education

High School Diploma

Tools

POS system

Retail software

Job description

The North Face is seeking a Seasonal Sales Associate to join our store team during peak season. You’ll greet customers, share product knowledge, and deliver memorable shopping experiences while supporting sales, visual merchandising and store operations.

Ideal candidates have 0-1 year of relevant experience, a high school diploma or equivalent, and a passion for customer service. You’ll thrive in a fast-paced retail setting and contribute to a welcoming, inclusive environment.