Seasonal Sales & Brand Experience Associate

The North Face; Milpitas (CA); On-site; USD 27,000 - 34,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate to be the face of the brand, delivering energy, authenticity, and a customer-first mindset. You will engage with customers, share product knowledge, and contribute to sales through teamwork and high service standards.

This role supports peak-season store needs and may transition to regular employment; a high school diploma is preferred with 0–1 year of experience. You will also assist in visual merchandising and cashier duties.

Qualifications

• Foundational skills include engaging with a diverse group of customers.
• Strong communication skills—verbal and written.
• Ability to work collaboratively in a team and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems and applications.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication

Team collaboration

Customer service

Product knowledge

Computer skills

Education

High School Diploma

Tools

Retail systems

Job description

The North Face is seeking a Seasonal Sales Associate to be the face of the brand, delivering energy, authenticity, and a customer-first mindset. You will engage with customers, share product knowledge, and contribute to sales through teamwork and high service standards.

This role supports peak-season store needs and may transition to regular employment; a high school diploma is preferred with 0–1 year of experience. You will also assist in visual merchandising and cashier duties.