Seasonal Sales Associate - Amarillo, TX

James Avery Artisan Jewelry; Amarillo (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

James Avery Artisan Jewelry is seeking a retail associate at our Westgate Mall location in Amarillo, TX. You will greet guests, help them select merchandise, and process sales with accuracy on the POS system.

You will present jewelry, assist with repairs or engraving, and provide product information using in-store tools. The role requires strong communication, multitasking, and a team-friendly attitude.

Qualifications

• Excellent guest service and communication across all guests.
• Ability to manage multiple tasks with accuracy and speed.
• Attention to detail and good organizational skills.

Responsibilities

• Greet and assist guests in selecting merchandise.
• Enter guest and sales data into POS with signatures.
• Present jewelry to guests and complete sales, including repairs/engraving.
• Repair, polish or solder jewelry as needed.
• Provide product information using in-store tools and training.
• Wrap and present purchases for gifting.
• Contribute to store KPIs and standard store presentation.
• Assist with housekeeping and attend required meetings.

Skills

Guest service

Communication

Multitasking

Time management

Tools

POS system

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts.

This opportunity is open at our Westgate Mall location in Amarillo, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.


• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.


• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.


• Repair, polish or solder jewelry.


• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.


• Provide knowledgeable service to guests on product information utilizing in-store tools/training.


• Box and wrap sales for gift presentation.


• Achieve established individual Key performance metrics.


• Assist Store Management in achieving store Key Performance Indicator Metrics.


• Assist Store Management in meeting company standards in overall store presentation.


• Assist with daily housekeeping and maintenance duties.


• Attend all required meetings.


• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.


• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.


• Good organizational skills and time management.


• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.


• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


• Strong problem-solving skills, and the ability to quickly learn new technology.


• Possess strong problem diagnosis skills and the ability to work effectively under pressure.


• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.