Seasonal Sales Associate - Alpharetta, GA.

James Avery Artisan Jewelry; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Job summary

James Avery Artisan Jewelry in Alpharetta, GA is hiring a guest-focused retail associate. You will greet guests, assist with merchandise, process sales and returns, and ensure accurate data entry in the POS system.

This role involves presenting jewelry, boxing gifts, and maintaining product knowledge to help guests find items they'll love. You will polish, repair, or solder jewelry as needed and support store management in achieving KPI targets while upholding store standards and cleanliness.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and time management.
• Ability to juggle multiple tasks in a fast-paced retail setting.

Responsibilities

• Greet guests, assist with merchandise selections, and process sales and returns.
• Enter guest data and sales information into the POS system and obtain signatures.
• Present jewelry, box and wrap gifts, and maintain store presentation and housekeeping.
• Repair, polish, or solder jewelry as needed and provide product information to guests.
• Meet individual KPI metrics and assist store management with KPI goals.

Skills

Good communication

Organizational skills

Multitasking

Time management

Problem solving

Learn new technology

Under pressure

Team player

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts.

This opportunity is open at our location in Alpharetta, GA.

This location will be relocating to Perimeter Mall in mid November 2026.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.