Seasonal Sales Associate - Glendale, AZ.

James Avery Artisan Jewelry; Glendale (AZ); On-site; USD 28,000 - 32,000; Full time

Job summary

James Avery Artisan Jewelry in Glendale, AZ is seeking a friendly Retail Sales Associate to greet guests and assist with their jewelry selections and purchases. You will use the POS system, handle engraving and wrapping, and help maintain an inviting store presentation.

Responsibilities include delivering excellent guest service, entering data accurately, and supporting management in achieving store KPI goals.

Qualifications

• Previous retail sales or guest service experience.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Willing to learn and contribute to a positive team spirit.

Responsibilities

• Greet and assist guests with selection and purchase of merchandise.
• Enter guest data into POS and obtain signatures.
• Present jewelry from stock and replace items after sale.
• Repair, polish or solder jewelry.
• Box and wrap sales for gift presentation.
• Achieve established individual KPI metrics.
• Assist Store Management in achieving KPI metrics.
• Assist with store presentation and housekeeping.
• Attend required meetings.
• Demonstrate strong communication and organizational skills.

Skills

Guest service

POS usage

Communication

Multitasking

Attention to detail

Tools

POS system

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts.

This opportunity is open at our Arrowhead Town Center location in Glendale, AZ.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.