Seasonal Sales and Customer Experience Specialist

Boot Barn; Springfield (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Boot Barn is hiring Seasonal Sales Partners to create an exceptional in-store experience and embody our mission, vision and values. You will develop product knowledge, drive selling metrics, and maintain visual merchandising standards while assisting with cash transactions and promotions.

The role emphasizes delivering outstanding customer service, working closely with store leadership, and adhering to company policies and local laws. This is a seasonal, in-store position at Boot Barn locations.

Qualifications

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals (UPT, ADT, add-ons, customer info capture).
• Be informed and understand current merchandise promotions and advertisements.
• Maintain merchandising standards and assist with floor moves, displays, and store housekeeping.
• Assist with processing merchandise and replenishing floor stock.
• Accurately and efficiently complete all sales transactions at POS.
• Seek new ways to develop skills and improve metrics with store leadership.
• Adhere to laws and Company policies and procedures.
• Demonstrates high level of quality work, attendance and appearance.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrates high level of quality work, attendance and appearance.

Job description

Boot Barn is hiring Seasonal Sales Partners to create an exceptional in-store experience and embody our mission, vision and values. You will develop product knowledge, drive selling metrics, and maintain visual merchandising standards while assisting with cash transactions and promotions.

The role emphasizes delivering outstanding customer service, working closely with store leadership, and adhering to company policies and local laws. This is a seasonal, in-store position at Boot Barn locations.