Merchandising & Customer Service Associate — Flexible Schedule

The TJX Companies, Inc.; Orlando (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health and wellness benefits

Job summary

Marshalls, part of The TJX Companies, invites you to join our team in Orlando. The role focuses on delivering an outstanding customer experience, maintaining store standards, and supporting various store areas as needed. You will engage customers, promote programs, and help keep the sales floor organized.

We value teamwork, adaptability, and attention to detail. The position offers a competitive hourly wage and benefits, with opportunities to grow within a Fortune 100 company.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Job description

Marshalls, part of The TJX Companies, invites you to join our team in Orlando. The role focuses on delivering an outstanding customer experience, maintaining store standards, and supporting various store areas as needed. You will engage customers, promote programs, and help keep the sales floor organized.

We value teamwork, adaptability, and attention to detail. The position offers a competitive hourly wage and benefits, with opportunities to grow within a Fortune 100 company.