Seasonal Retail Service Associate — Discounts & Benefits

Michaels; Florence (KY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Commuter benefits

Tuition assistance

Job summary

Michaels is hiring for a store role in Florence, KY. You will help customers shop, locate products, and ensure a fast, friendly checkout experience. You will participate in truck unloading, stocking, and planogram maintenance to keep the store well-merchandised and in stock.

The position involves assisting with Omni channel processes like BOPIS and SFS, promoting Rewards programs, and maintaining store standards while adhering to SOPs and company policies.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery and merchandise in-stock status.
• Support shrink and safety programs.

Skills

Customer service

Cash handling

Stocking

Point of sale (POS)

Customer engagement

Tools

POS system

Inventory management

Job description

Michaels is hiring for a store role in Florence, KY. You will help customers shop, locate products, and ensure a fast, friendly checkout experience. You will participate in truck unloading, stocking, and planogram maintenance to keep the store well-merchandised and in stock.

The position involves assisting with Omni channel processes like BOPIS and SFS, promoting Rewards programs, and maintaining store standards while adhering to SOPs and company policies.