Seasonal Retail Sales Pro: Warm Customer Care

Macy's; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Houston is seeking a Retail Selling Colleague who blends friendly hospitality with proactive selling to meet customer needs. You will greet customers, understand preferences, and connect them with products and services on the sales floor and in fitting rooms.

This role emphasizes teamwork, strong communication, and a customer-centric approach. You will help keep the space inviting, learn current promotions, and contribute to achieving daily sales goals while delivering memorable

Qualifications

• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities.
• You can work on your own but are great with team dynamics.
• You can handle electronic devices with no problem.

Responsibilities

• Greet customers and engage with them to understand needs and preferences.
• Focus on the customer on the floor, creating personal conversations and relationships.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Finish strong by sharing loyalty program benefits and ensuring customers have what they need.

Skills

Customer service

Communication skills

Teamwork

Sales

Job description

Macy's in Houston is seeking a Retail Selling Colleague who blends friendly hospitality with proactive selling to meet customer needs. You will greet customers, understand preferences, and connect them with products and services on the sales floor and in fitting rooms.

This role emphasizes teamwork, strong communication, and a customer-centric approach. You will help keep the space inviting, learn current promotions, and contribute to achieving daily sales goals while delivering memorable