Seasonal Retail Sales Pro: Warm Service & Results

Macy's, Inc.; Lexington (KY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is looking for a Retail Selling Colleague to blend selling with genuine hospitality, turning ordinary visits into memorable experiences. You’ll help customers find the right products and services, build relationships, and contribute to meeting sales goals while maintaining a welcoming store environment.

Responsibilities include greeting customers, staying informed on arrivals and promotions, and collaborating with teammates to recover floors, price signs, and merchandise moves.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to communicate effectively with customers, co-workers and supervisors.
• Read and understand employment policies and safety rules in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities.
• You can work on your own but are great with team dynamics.
• You can handle electronic devices with no problem.

Responsibilities

• Greet customers, review goals, learn about new arrivals and top-selling items, stay informed on trends and promotions.
• On the floor, focus on the customer with a warm welcome, eye contact, and personal conversations to build relationships.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
• Finish Strong by sharing Loyalty program benefits, ensuring customers have what they need, and thanking them by name.
• Support one another with honesty, care, and collaboration to better serve customers and communities.
• Strive to improve daily, take pride in work, and achieve store results.

Skills

Customer service

Communication

Teamwork

Sales-oriented

Tools

Cash register

Handheld devices

Job description

Macy's is looking for a Retail Selling Colleague to blend selling with genuine hospitality, turning ordinary visits into memorable experiences. You’ll help customers find the right products and services, build relationships, and contribute to meeting sales goals while maintaining a welcoming store environment.

Responsibilities include greeting customers, staying informed on arrivals and promotions, and collaborating with teammates to recover floors, price signs, and merchandise moves.