Seasonal Retail Sales & Customer Experience Pro

Kohl's; Saginaw (MI); On-site; USD 16,000 - 22,000; Full time

Job summary

Kohl's in Saginaw, MI is hiring for an associate role focused on delivering outstanding customer service at the point of sale and throughout service processes. You will operate a cash register, scan items, process payments, and bag merchandise for a fast, friendly checkout experience.

You will engage customers, follow company guidelines for courteous, efficient service, assist in training new hires, participate in daily service routines, and support inventory accuracy aligned with Kohl's brand

Qualifications

• Excellent customer service skills.
• Strong verbal and written communication.
• No retail experience required.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication skills

Multi-tasking

Job description

Kohl's in Saginaw, MI is hiring for an associate role focused on delivering outstanding customer service at the point of sale and throughout service processes. You will operate a cash register, scan items, process payments, and bag merchandise for a fast, friendly checkout experience.

You will engage customers, follow company guidelines for courteous, efficient service, assist in training new hires, participate in daily service routines, and support inventory accuracy aligned with Kohl's brand