Seasonal Retail Sales Associate - Southpark Meadows

Gap Inc.; Austin (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate in Austin to engage customers and bring the brand to life through exceptional service.

You will educate customers about loyalty programs, use product knowledge to inform and inspire, and collaborate with leadership to deliver a best-in-class customer experience across omnichannel channels. Ideal candidates are customer-focused, thrive in fast-paced retail environments, and are willing to learn and use technology tools, mobile devices, apps, and registers in

Qualifications

• Must have excellent communication skills and ability to engage with customers and team.
• Customer-focused service mindset for in-store experience.
• Willingness to learn technology tools and operate registers.

Responsibilities

• Assist customers and educate about loyalty programs to drive sales.
• Engage with customers to deliver a best-in-class omnichannel experience.
• Support sales floor operations including fitting rooms and cash wrap.
• Maintain a neat, organized work area and handle returns professionally.
• Communicate effectively with the leadership team to meet store goals.
• Be adaptable to flexible scheduling, including evenings, weekends, and holidays.

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• To be considered for this role, applicants must:
• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.