Seasonal Retail Sales Associate - Aurora Center

Gap Inc.; Fairbanks (AK); On-site; USD 28,000 - 35,000; Full time

Job summary

Old Navy recherche un associé de marque à Fairbanks, Alaska, pour livrer une expérience cliente exceptionnelle. Ce rôle implique d'interagir avec les clients, de promouvoir la fidélité tout en soutenant les opérations quotidiennes dans un environnement de vente dynamique. Les candidats doivent avoir d'excellentes compétences en communication et être capables d'adapter leurs horaires selon les besoins de l'entreprise.

Qualifications

• Bonne communication et capacité à interagir efficacement avec les clients.
• Passionné par le commerce de détail et capable de travailler dans un environnement rapide.
• Orienté vers le service client et ouvert aux retours.

Responsibilities

• Engager avec les clients pour offrir un service exceptionnel.
• Promouvoir les programmes de fidélité.
• Maintenir un environnement de travail propre et organisé.

Skills

Service à la clientèle

Communication

Résolution de problèmes

Flexibilité

Tools

Technologie de vente au détail

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.