Seasonal Retail Sales Associate

Gap Inc.; New York (NY); Presencial; USD 23.000 - 25.000; A tiempo parcial

Descripción de la vacante

Gap Inc. in New York is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge.

You will educate and inspire customers, drive loyalty, and support a seamless omni-channel experience. You will collaborate with leadership to deliver a best-in-class shopping experience, assist across the sales floor, fitting room, cash wrap, and back of house, and maintain an organized, welcoming store environment.

Formación

• Be at least 16 years of age.
• Legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Able to stand, walk, and lift up to 30 pounds.

Responsabilidades

• Provide excellent customer service and connect with customers to build brand loyalty.
• Educate customers about loyalty programs and drive sales through suggestive selling.
• Enhance the omnichannel customer experience using all store and digital channels.
• Contribute to store goals and results and support sales floor, fitting room, cash wrap, and back-of-house operations.
• Keep a neat, clean, and organized work center.
• Handle customer interactions and possible issues courteously and professionally.

Conocimientos

Customer service

Communication

Sales skills

Problem solving

Team collaboration

Herramientas

POS system

Mobile devices

Descripción del empleo

About the role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you’ll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• To be considered for this role, applicants must:
• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Hourly Range: $17.00 - $17.50
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.