Seasonal Retail Sales Associate - Kenwood Towne Centre

Athleta; Cincinnati (OH); On-site; USD 60,000 - 80,000; Part time

Job summary

Athleta is seeking a Seasonal Retail Sales Associate at Kenwood Towne Centre. In this role, you will enhance customer experiences through excellent service, product knowledge, and operational support. Join a company committed to empowering women and fostering an inclusive environment.

Qualifications

• An effective communicator who leverages technology to engage customers.
• A problem solver focused on continuous improvement.
• Capable of handling customer interactions professionally.

Responsibilities

• Deliver excellent customer service and promote brand loyalty.
• Assist customers by locating merchandise and answering questions.
• Support sales floor and back-of-house operations.

Skills

Effective communication

Problem solving

Customer service

Basic information gathering

Quick learner

Job description

Seasonal Retail Sales Associate - Kenwood Towne Centre

Join to apply for the Seasonal Retail Sales Associate - Kenwood Towne Centre role at Athleta.

About Athleta

For the past 25 years, we’ve committed ourselves and our brand to empowering women and girls. Our core values include inspiration, collaboration, connection, and inclusivity. We seek individuals who share our passion for an active lifestyle, personal growth, and creating innovative products and experiences.

We operate as a B Corp, emphasizing social and environmental responsibility alongside profitability. Join us in making a positive impact and building a strong, united team.

About The Role

In this position, you will connect with customers by delivering excellent service, sharing your product knowledge to educate and inspire, and promoting our brand loyalty. Your responsibilities include informing customers about merchandise, promotions, and events, as well as executing operational tasks efficiently. Your goal is to enhance the customer experience and foster brand loyalty.

What You'll Do

• Become an expert in brand selling behaviors to deliver a premium customer experience.
• Assist customers by locating merchandise and answering questions accurately.
• Provide style and outfit suggestions, using mannequins and displays for inspiration.
• Educate customers about loyalty programs to promote repeat business.
• Utilize omni-channel tools to ensure a seamless shopping experience.
• Support sales floor, fitting rooms, checkout, and back-of-house operations as needed.
• Respond courteously and promptly to internal and external requests.
• Exchange and verify job-related information to provide support.

Who You Are

• An effective communicator who leverages technology to engage customers and team members.
• A problem solver focused on continuous improvement, open to feedback, and proactive in taking action.
• Capable of handling customer interactions professionally and courteously.
• Skilled in basic information gathering to resolve issues.
• Quick learner of procedural knowledge through on-the-job training.

We are committed to diversity and inclusion, providing equal opportunities regardless of background. Recognized as a top employer for diversity and equality, we strive to foster a respectful, inclusive workplace.