Manager- Active, Dresses & Lingerie- Kenwood Towne Centre

Nordstrom; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading retail company is seeking a Sales Department Manager to drive outstanding customer service and team performance. This role involves recruiting and developing staff, creating business plans, and actively engaging with customers on the sales floor. Ideal candidates will have retail management experience and a passion for coaching teams to success.

Benefits

Medical/Vision and Dental

Retirement and Paid Time Off

Life Insurance and Disability

Merchandise Discount

EAP Resources

Qualifications

• 1+ years of successful retail management experience.
• Prior experience in a Rack Store is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Recruit, hire, train, develop, and motivate your team.
• Lead by example and set personal and company goals.
• Build long-lasting relationships and create a loyal customer following.

Skills

Leadership

Communication

Team Motivation

Customer Service

Job description

Job Description

As a Sales Department Manager, you are a critical leader in the store, coaching, developing, and motivating your team to deliver outstanding customer service.

A day in the life…

1. Recruit, hire, train, develop, and motivate your team – their success is your success.

2. Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day.

3. Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals.

4. Build long-lasting relationships and create a loyal customer following by actively selling on the floor.

5. Partner with the merchant team to ensure you have the merchandise your customers will love.

You own this if you have…

• Prior experience in a Rack Store is preferred.

• 1+ years of successful retail management experience.

• Experience leading and motivating teams to be the best they can be.

• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.

• A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.

• A proven track record of developing, planning, and executing business strategies to maximize opportunities.

• Strong communication and interpersonal skills to inspire, direct, and lead.

We’ve got you covered…

Our employees are our most important asset, and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement, and Paid Time Off
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

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