Seasonal Retail Sales Associate: Fast, Friendly Service

Kohl's; Effingham (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness

Savings & Retirement Benefits

Insurance Programs

Life Events

Job summary

Kohl’s is seeking a customer service associate to deliver outstanding service at the point of sale in Effingham, Illinois. You will greet customers, operate the cash register, scan items and handle payments while maintaining speed and accuracy.

The role emphasizes teamwork, integrity and adaptability, with responsibilities including POS operations, inventory support, and helping train new hires to uphold Kohl’s brand standards and provide a friendly shopping experience.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Age 16+

Flexible availability

Job description

Kohl’s is seeking a customer service associate to deliver outstanding service at the point of sale in Effingham, Illinois. You will greet customers, operate the cash register, scan items and handle payments while maintaining speed and accuracy.

The role emphasizes teamwork, integrity and adaptability, with responsibilities including POS operations, inventory support, and helping train new hires to uphold Kohl’s brand standards and provide a friendly shopping experience.