Seasonal Retail Associate — Fast, Friendly Customer Service

Kohl's; Bloomington (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Employee discount

Paid time off

Job summary

Kohl's is looking for a Customer Service Associate to deliver exceptional service at the point of sale in Bloomington, IL. You will greet customers, operate the cash register, process payments, and help create a fast, friendly shopping experience.

Qualifications include excellent customer service, strong communication, and the ability to multitask. The role requires being 16 years or older and offers flexible day/evening/weekend availability with opportunities for training and growth.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Client facing retail or service industry experience (preferred).

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Excellent customer service

Verbal/written communication

Multi-tasking

Attention to detail

Flexible availability

No retail experience required

16 years of age or older

Client facing experience

Job description

Kohl's is looking for a Customer Service Associate to deliver exceptional service at the point of sale in Bloomington, IL. You will greet customers, operate the cash register, process payments, and help create a fast, friendly shopping experience.

Qualifications include excellent customer service, strong communication, and the ability to multitask. The role requires being 16 years or older and offers flexible day/evening/weekend availability with opportunities for training and growth.