Seasonal Retail Associate: Fast, Friendly Service

Kohl's; Sterling (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical insurance

Employee discount

Job summary

Kohl's in Sterling, IL is seeking a friendly associate to deliver outstanding customer service at the point of sale and support store operations. You will greet customers, assist with products, handle payments, and ensure a smooth checkout experience.

The role emphasizes teamwork, integrity and flexibility, with opportunities to learn POS procedures, support inventory, and contribute to a friendly, inclusive store environment. Previous retail experience is not required and training is provided.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication skills

Flexible availability

16+ years old

No retail experience required

Job description

Kohl's in Sterling, IL is seeking a friendly associate to deliver outstanding customer service at the point of sale and support store operations. You will greet customers, assist with products, handle payments, and ensure a smooth checkout experience.

The role emphasizes teamwork, integrity and flexibility, with opportunities to learn POS procedures, support inventory, and contribute to a friendly, inclusive store environment. Previous retail experience is not required and training is provided.