Seasonal Retail Sales Associate - Customer Focus

Macy's; Cincinnati (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to deliver standout shopping experiences through warmth, product knowledge, and personalized service. You’ll help customers find products, suggest options, and build loyalty while contributing to the store’s sales goals.

Full-time colleagues are scheduled for 30+ hours weekly, including weekends. You’ll keep the selling floor clean, assist with pricing and merchandising, and participate in discovering promotions and loyalty programs to enhance the

Qualifications

• Strong customer service orientation and ability to upsell or recommend products.
• Proven ability to achieve selling goals through engagement and product knowledge.
• Comfort with using technology, checkout systems, and handheld devices.

Responsibilities

• Greet customers and understand their needs to recommend products.
• Engage with customers on the sales floor and in fitting rooms to drive sales.
• Maintain a clean, organized, and welcoming store environment for customers.
• Explain loyalty benefits and help customers enroll or make use of promotions.

Skills

Customer service

Sales

Teamwork

Communication

Job description

Macy's is seeking a Retail Selling Colleague to deliver standout shopping experiences through warmth, product knowledge, and personalized service. You’ll help customers find products, suggest options, and build loyalty while contributing to the store’s sales goals.

Full-time colleagues are scheduled for 30+ hours weekly, including weekends. You’ll keep the selling floor clean, assist with pricing and merchandising, and participate in discovering promotions and loyalty programs to enhance the