Seasonal Retail Sales Associate

Kohl's; Eden Prairie (MN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

PTO & Vacation Buy

Parental Leave

Medical Coverage

Dental Coverage

Vision Coverage

401k

Associate Discounts

Life Insurance

Adoption Benefit

Job summary

Kohl’s in Eden Prairie, MN is seeking a friendly associate to deliver excellent customer service at the point of sale and assist with daily service processes. You will greet customers, operate the register, scan items, bag merchandise and handle payment methods, while maintaining Kohl’s brand standards.

Responsibilities include meeting sales goals, supporting inventory accuracy, and helping train new hires. Flexible days, nights, weekends, and holidays are required for this role.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.

Responsibilities

• Greet customers and assist with products and services, operate a cash register, scan items, bag merchandise and handle payments.
• Execute POS and service standards with courtesy, speed and efficiency.
• Meet or exceed goals (credit, loyalty).
• Support inventory accuracy through POS and merchandise disposition practices.
• Assist in training new hires on service processes and POS procedures.
• Participate in daily service processes (register/cash balancing, change orders, replenishment).

Skills

Customer service

Multi-tasking

Communication skills

Age 16+

Flexible availability

Job description

About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You’ll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Range: $15.50 - $22.40

• WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
• HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
• SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)
• INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
• LIFE EVENTS (Legal and adoption assistance benefits)