Seasonal Retail Pro: Customer Service & Stock

Michaels; Florence (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

401(k) with match

Tuition assistance

Commuter benefits

Job summary

Michaels Florence store in South Carolina is seeking a team member to deliver friendly, efficient service and assist customers in finding products and solutions. You will also handle checkout, including cash handling, and participate in merchandising and store recovery to keep shelves stocked and appealing.

Responsibilities include aiding with Buy Online Pickup in Store and Ship From Store, unloading trucks, stocking, performing planogram duties, and supporting safety and shrink programs while

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Customer service

Cash handling

Retail operations

Job description

Michaels Florence store in South Carolina is seeking a team member to deliver friendly, efficient service and assist customers in finding products and solutions. You will also handle checkout, including cash handling, and participate in merchandising and store recovery to keep shelves stocked and appealing.

Responsibilities include aiding with Buy Online Pickup in Store and Ship From Store, unloading trucks, stocking, performing planogram duties, and supporting safety and shrink programs while