Seasonal Retail Pro - Customer Experience & Discounts

TJX; Rehoboth Beach (DE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

life insurance

short/long term disability

paid holidays/vacation/sick

Job summary

Marshalls at TJX Companies is hiring to deliver outstanding customer service in a fast-paced retail environment. You will engage with customers, maintain a clean store, and support multiple departments as needed to meet business needs.

You’ll model positive customer experience practices, help grow loyalty programs, and ensure accurate checkout practices while upholding merchandising standards and store safety.

Qualifications

• Excellent customer service skills.
• Flexible schedule availability.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Ability to lift heavy objects.
• Retail customer experience preferred.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Retail experience

Job description

Marshalls at TJX Companies is hiring to deliver outstanding customer service in a fast-paced retail environment. You will engage with customers, maintain a clean store, and support multiple departments as needed to meet business needs.

You’ll model positive customer experience practices, help grow loyalty programs, and ensure accurate checkout practices while upholding merchandising standards and store safety.