Seasonal Retail Associate: Merch & Customer Service

The TJX Companies, Inc.; California; On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution matching

Health benefits (medical/dental/vision

Life insurance

Referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. offers a role focused on delivering a highly satisfying customer experience. You will engage with customers, adhere to store procedures, and help maintain a clean, organized store environment. This position may cross-train across multiple areas to support the business.

We value strong communication, teamwork, and commitment to safety. Benefits include competitive pay and opportunities for development within TJX’s global off-price retail network.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Processes and prepares merchandise for the sales floor.
• Participates in store recovery and cleanliness.
• Maintains safety and adheres to labor laws and policies.
• Supports shrink reduction goals and safety initiatives.
• Performs other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

Marshalls at The TJX Companies, Inc. offers a role focused on delivering a highly satisfying customer experience. You will engage with customers, adhere to store procedures, and help maintain a clean, organized store environment. This position may cross-train across multiple areas to support the business.

We value strong communication, teamwork, and commitment to safety. Benefits include competitive pay and opportunities for development within TJX’s global off-price retail network.