Seasonal Retail Operations Specialist

Brobston Group LLC; New York, Central Valley (NY, UT); On-site; USD 17,000 - 25,000; Part time

Job summary

The Seasonal Sales Assistant at Brobston Group LLC’s Woodbury Commons store will accurately process client transactions, refunds and exchanges on the POS, while maintaining precise records in the POS and CRM systems. This non-selling, support role focuses on back-of-house tasks, inventory management and ensuring exemplary customer service in a busy luxury retail environment.

Flexibility to work evenings, weekends and holidays is required.

Qualifications

• Experience in cashiering or retail operations
• Strong numeracy and communication skills
• Proficient with Word and Excel; able to learn POS/CRM systems
• Detail-oriented with excellent multitasking abilities

Responsibilities

• Accurately process client transactions, refunds, exchanges, and staff sales on the POS system
• Collect and update client information in the database and support CRM activities
• Handle repairs, consignments and e-reservations, coordinating with warehouse and HQ
• Perform cash reconciliation, register opening/closing, and maintain transaction records
• Support inventory processes including ticketing, cycle counts, reconciliation, and stock organization
• Assist sales staff and VIC/BA clients when needed and help maintain the store image and packaging levels
• Answer phones, coordinate customer follow-up, and support ad hoc store projects

Skills

Customer service

Retail operations

Numeracy

Communication

Organizational skills

POS/CRM proficiency

Multitasking

Attention to detail

Tools

POS system

CRM systems

Excel

Word

Job description

The Seasonal Sales Assistant at Brobston Group LLC’s Woodbury Commons store will accurately process client transactions, refunds and exchanges on the POS, while maintaining precise records in the POS and CRM systems. This non-selling, support role focuses on back-of-house tasks, inventory management and ensuring exemplary customer service in a busy luxury retail environment.

Flexibility to work evenings, weekends and holidays is required.