Seasonal Retail Merchandising & Customer Experience Associate

Macy's; New York (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with...

Job summary

Macy's Herald Square in New York, NY is seeking a Seasonal Retail Merchandising Support Associate to assist with floor displays, pricing, and signage, ensuring inviting presentations and helpful customer experiences.

This role involves greeting customers, guiding product choices, and collaborating with team to meet department goals. It offers a dynamic work environment with opportunities to learn, grow, and participate in Macy's incentive programs.

Qualifications

• Product knowledge to guide customer choices.
• Sales-focused with ability to drive purchases.
• Familiarity with point-of-sale technology.
• Willingness to learn and adapt to Macy's education resources.

Responsibilities

• Greet & connect with customers in a friendly and genuine way.
• Recommend product by asking questions to identify customer needs.
• Offer options and solutions to complete the sale.
• Wrap-up the moment to close out the customer's shopping journey.
• Master store products, services, loyalty programs, and Macy's sales systems.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Ensure accurate pricing and signage throughout the store using technology.
• Work with team to achieve department goals and maintain a positive work environment.
• Foster an environment of acceptance and respect with colleagues, customers, and communities.

Skills

Product knowledge

Sales

Technology

Continuous learning

Interpersonal skills

Collaboration

Education

No formal education required

Job description

Macy's Herald Square in New York, NY is seeking a Seasonal Retail Merchandising Support Associate to assist with floor displays, pricing, and signage, ensuring inviting presentations and helpful customer experiences.

This role involves greeting customers, guiding product choices, and collaborating with team to meet department goals. It offers a dynamic work environment with opportunities to learn, grow, and participate in Macy's incentive programs.