Seasonal Retail Lead — Ski Resort

Vail Resorts; Keystone (CO); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Employee ski passes

Free ski lessons for employees

40% retail discounts

Wellness benefits

Job summary

Vail Resorts is hiring for winter seasonal positions in retail and guest services at our Keystone location. Starting wage ranges from $25.00 to $28.60 per hour, with full-time hours and housing availability for eligible associates.

Roles offer ski passes, lessons, and substantial employee discounts to enhance your mountain experience. Applicants should be at least 18, fluent in English, and ready to join a dynamic team delivering exceptional guest service in a fast-paced environment.

Qualifications

• High School Diploma or GED; business area training preferred.
• 1-3 years of retail supervisory experience; ski industry preferred.
• Ability to work in a fast-paced retail environment, multitask and manage multiple customers.
• Ability to work a flexible schedule including nights, holidays, and weekends.
• Must be able to communicate fluently in English.

Responsibilities

• Lead daily operations, monitor performance and payroll; act as manager-on-duty in the absence of a Store Manager.
• Maintain daily store records for performance, sales metrics, inventory control and equipment rentals.
• Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies.
• Monitor team performance and provide feedback with recognition or corrective action.
• Maintain up-to-date product knowledge and provide excellent customer service.
• Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.

Skills

Retail supervision

English fluency

Education

High School Diploma or GED

Job description

Vail Resorts is hiring for winter seasonal positions in retail and guest services at our Keystone location. Starting wage ranges from $25.00 to $28.60 per hour, with full-time hours and housing availability for eligible associates.

Roles offer ski passes, lessons, and substantial employee discounts to enhance your mountain experience. Applicants should be at least 18, fluent in English, and ready to join a dynamic team delivering exceptional guest service in a fast-paced environment.