Seasonal Retail Lead | Keyholder & Guest Experience

Mountain Capital Partners; Las Vegas (NV); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Mountain Capital Partners' Lee Canyon Resort in Las Vegas seeks a Retail Lead to oversee daily floor operations, register management, and store security. As a senior floor leader with keyholder duties, you open/close the shop, manage cash, and supervise front-line staff.

You'll deliver guest-focused service, provide gear recommendations, drive shift performance, uphold visual standards, and assist inventory accuracy in a fast-paced resort setting.

Qualifikationen

• Prior retail, customer service, or cash-handling experience required; previous senior associate or keyholder experience preferred.
• Demonstrated reliability, integrity, and trust to handle keys, alarm codes, and store cash.
• Outgoing personality with strong communication, problem-solving, and team support skills.
• Basic math and computer skills for operating POS systems and reconciling register drawers.
• Ability to work a flexible resort schedule, including early morning opening shifts, evening closing shifts, weekends, and peak holidays.

Aufgaben

• Store Operations & Keyholder Duties: opening/closing store, securing access, arming/disarming security, cash drawer opens and reconciliations.
• Shift Leadership & Support: guide daily floor activities, assign tasks, ensure breaks, support onboarding and training.
• Inventory & Stocking: manage stock levels, track product movement, restock high-demand gear.
• Merchandising & Presentation: maintain visual standards, keep layouts engaging, ensure clean sales floors and fitting rooms.
• Guest Experience: deliver top-tier service, share expert product knowledge, resolve inquiries and minor escalations.

Kenntnisse

Retail experience

Customer service

Cash handling

Team leadership

Communication

POS systems

Problem solving

Tools

POS system

Jobbeschreibung

Mountain Capital Partners' Lee Canyon Resort in Las Vegas seeks a Retail Lead to oversee daily floor operations, register management, and store security. As a senior floor leader with keyholder duties, you open/close the shop, manage cash, and supervise front-line staff.

You'll deliver guest-focused service, provide gear recommendations, drive shift performance, uphold visual standards, and assist inventory accuracy in a fast-paced resort setting.