Seasonal Retail Guest Experience Associate

Leap; Santa Clarita (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

401(k)

Accrued PTO

Employee discount and wardrobe allot.

Job summary

Leap is powering boutique roles and seeks enthusiastic Seasonal Sales Associates to join our store for the peak season. This role focuses on meaningful customer connections, exceptional service, and thriving in a fast-paced, team-oriented environment.

You will engage customers with product knowledge, share the brand story, and provide personalized recommendations that enhance the shopping experience. You’ll support store operations, help meet daily sales goals, and stay flexible for weekends and

Qualifications

• Previous retail, hospitality, or customer-facing experience required.
• Passion for creating exceptional customer experiences and building authentic connections.
• Strong communication skills with the ability to engage a diverse range of customers.
• Ability to learn product knowledge and confidently share brand stories.
• Team-oriented mindset with the flexibility to support evolving store priorities and seasonal needs.
• Dependable, adaptable, and comfortable working in a fast-paced retail environment.
• Maintains a clean, organized, and fully stocked sales floor to support an exceptional guest experience.
• Flexible availability, including days, evenings, weekends, holidays, and peak seasonal periods.
• Ability to actively work on the sales floor, including standing, walking, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Responsibilities

• Engage customers through authentic conversation, active listening, and personalized recommendations.
• Build product knowledge to confidently educate customers and share the brand story.
• Provide thoughtful service throughout the customer journey, from initial engagement through checkout.
• Represent the brand with professionalism, enthusiasm, and a customer-first mindset.
• Proactively engage customers and contribute to daily sales goals.
• Identify opportunities to educate, recommend, and enhance the customer’s shopping experience.
• Stay engaged and productive during both peak and slower periods.
• Collaborate with leadership and teammates to support overall store performance.
• Maintain a clean, organized, and customer-ready store environment.
• Assist with replenishment, inventory, shipment processing, and other daily operational tasks.
• Support opening and closing procedures and other responsibilities as assigned.
• Follow brand standards and company procedures to ensure a consistent store experience.
• Work collaboratively and contribute to a positive team environment.
• Maintain dependable attendance and punctuality throughout the seasonal assignment.
• Demonstrate flexibility and willingness to support changing business needs.
• Help create a positive and energetic environment for both customers and teammates.

Skills

Retail experience

Customer service

Communication

Teamwork

Flexibility

Physical stamina

Job description

Leap is powering boutique roles and seeks enthusiastic Seasonal Sales Associates to join our store for the peak season. This role focuses on meaningful customer connections, exceptional service, and thriving in a fast-paced, team-oriented environment.

You will engage customers with product knowledge, share the brand story, and provide personalized recommendations that enhance the shopping experience. You’ll support store operations, help meet daily sales goals, and stay flexible for weekends and