Seasonal Retail Experience Specialist

Rothy's; New York (NY); On-site; USD 25,000 - 26,000; Part time

Job summary

Rothy’s is seeking a Seasonal Retail Ambassador for our Brooklyn, NY (Williamsburg) store to deliver exceptional customer experiences and embody our values on the sales floor. You’ll cultivate meaningful connections with shoppers, drive sales through service, and help maintain an inviting, inclusive store culture.

You’ll focus on retail interactions, clienteling, and a willingness to pitch in on limited operations to keep the store looking its best.

Qualifications

• Previous retail or customer service experience preferred.
• Strong communication skills and the ability to build genuine customer connections.
• A passion for service and the drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours/week, either 3 Peak Days (Fri, Sat, Sun + Holidays) OR 2 Peak Days (Fri, Sat, Sun + Holidays) + 2 Non-Peak Days (Mon–Thu)

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Customer service

Communication

Sales oriented

Job description

Rothy’s is seeking a Seasonal Retail Ambassador for our Brooklyn, NY (Williamsburg) store to deliver exceptional customer experiences and embody our values on the sales floor. You’ll cultivate meaningful connections with shoppers, drive sales through service, and help maintain an inviting, inclusive store culture.

You’ll focus on retail interactions, clienteling, and a willingness to pitch in on limited operations to keep the store looking its best.