Seasonal Retail Customer Service & Merchandiser

The Michael's Companies; Appleton (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental and vision coverage

Job summary

The Michaels Companies is seeking a Store Team Member in Appleton, WI to deliver friendly customer service, assist shoppers, and ensure fast checkout. You will participate in unloading trucks, stocking merchandise, and maintaining in-stock conditions across store areas, including the frame shop.

The role requires flexibility for nights, weekends and early mornings. The company offers benefits such as employee discounts, 401(k) with match, and medical/dental/vision coverage.

Qualifications

• Experience in retail or customer service preferred.
• Ability to assist customers and operate checkout efficiently.

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Ensure fast and friendly checkout experience and handle cash to standard.
• Assist with unloading trucks, stocking, and maintaining store recovery.
• Engage customers about rewards programs and enrollments.
• Participate in BOPIS/SFS processes and planogram duties.
• Support safety, shrink, and SOP adherence.
• Cross-train in framing sales and production when needed.

Skills

Customer service

Retail experience

Job description

The Michaels Companies is seeking a Store Team Member in Appleton, WI to deliver friendly customer service, assist shoppers, and ensure fast checkout. You will participate in unloading trucks, stocking merchandise, and maintaining in-stock conditions across store areas, including the frame shop.

The role requires flexibility for nights, weekends and early mornings. The company offers benefits such as employee discounts, 401(k) with match, and medical/dental/vision coverage.