Seasonal Retail Customer Experience Associate

Michaels; Clovis (NM); Presencial; USD 23.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Benefits package

Descripción de la vacante

Michaels is hiring for a Store Associate at the Fresno-Clovis, CA location. You will assist customers, manage checkout with cash-handling accuracy, and participate in unloading, stocking, and merchandising tasks to keep the store well-stocked and inviting.

You will promote the Rewards program and Private Label Credit Card enrollments, support omnichannel processes, and uphold SOPs while delivering friendly service in a climate-controlled retail environment.

Formación

• Retail or customer service experience preferred.

Responsabilidades

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on VOC survey.
• Assist with BOPIS and Ship From Store processes.
• Participate in truck unload, stocking, and planogram updates.
• Complete merchandise recovery and store recovery duties.
• Perform in stock optimization and AD set duties as assigned.
• Support shrink and safety programs.
• Follow SOPs and company policies; maintain professional conduct.
• Cross trained in Custom Framing selling and production.

Conocimientos

Customer service

Cash handling

Upselling

Omnichannel

Teamwork

Herramientas

POS system

Descripción del empleo

Michaels is hiring for a Store Associate at the Fresno-Clovis, CA location. You will assist customers, manage checkout with cash-handling accuracy, and participate in unloading, stocking, and merchandising tasks to keep the store well-stocked and inviting.

You will promote the Rewards program and Private Label Credit Card enrollments, support omnichannel processes, and uphold SOPs while delivering friendly service in a climate-controlled retail environment.