Seasonal Retail Associate — Toy Experience & Collectibles

POP MART Americas Inc.; United States; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Training & onboarding

Team environment

Growth opportunities

Paid leave

Job summary

POP MART Americas Inc. is seeking enthusiastic Seasonal Sales Associates for our Arcadia, CA stores during the holiday season. You will be a brand ambassador, greeting shoppers, sharing captivating product stories, and helping customers discover POP MART collectibles.

Join a fast-paced retail team to support daily store operations, merchandising, and exceptional service. Prior retail or toy knowledge is a plus, with onboarding and product training provided.

Qualifications

• Must be at least 18 years old.
• Strong customer service skills and a genuine interest in creating positive shopping experiences.
• Excellent communication and interpersonal skills with diverse customers.
• Ability to work effectively in a fast-paced retail environment.
• Strong teamwork, reliability, adaptability, and willingness to support changing business needs.
• Ability to learn product information, POS systems, and retail procedures.
• Strong organizational skills and attention to detail.
• Flexible availability including mornings, evenings, weekends, holidays, and peak periods.

Responsibilities

• Deliver an exceptional customer experience by greeting shoppers and providing friendly, knowledgeable service.
• Share product knowledge, character stories, and excitement for POP MART collectibles.
• Help customers discover products through personalized recommendations and engagement.
• Promote key products, new releases, Blind Boxes, MEGA collectibles, and accessories to meet sales goals.
• Process customer transactions accurately using POS systems.
• Maintain a clean, organized, and visually appealing store reflecting POP MART standards.
• Assist with merchandising, stocking, receivings, and inventory control.

Skills

Customer service

Communication

Teamwork

Reliability

Adaptability

POS systems

Product knowledge

Fast-paced environment

Education

High school diploma or equivalent

Tools

POS systems

Job description

POP MART Americas Inc. is seeking enthusiastic Seasonal Sales Associates for our Arcadia, CA stores during the holiday season. You will be a brand ambassador, greeting shoppers, sharing captivating product stories, and helping customers discover POP MART collectibles.

Join a fast-paced retail team to support daily store operations, merchandising, and exceptional service. Prior retail or toy knowledge is a plus, with onboarding and product training provided.