Seasonal Toy Brand Ambassador

POP MART Americas Inc.; Utah; On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Competitive hourly pay

Onboarding and product training

Collaborative team environment

Career development opportunities

Paid leave as required by law

Job summary

POP MART Americas Inc. is seeking enthusiastic Seasonal Sales Associates for the holiday period to deliver exceptional customer service and promote our collectibles. You’ll greet shoppers, share product knowledge, and help customers find items they’ll love.

The role supports store operations, merchandising, and POS transactions in a dynamic retail setting. The position is temporary and seasonal, with potential for continued employment based on performance and business needs.

Qualifications

• Must be at least 18 years of age.
• Strong customer service skills and a genuine interest in creating positive shopping experiences.
• Excellent communication and interpersonal skills with the ability to engage customers from diverse backgrounds.
• Ability to work effectively in a fast-paced, high-energy retail environment.
• Strong teamwork, reliability, adaptability, and willingness to support changing business needs.
• Ability to learn product information, point-of-sale systems, and retail operating procedures.
• Strong organizational skills and attention to detail.
• Flexible availability to work mornings, evenings, weekends, holidays, and peak shopping periods, based on store scheduling needs.

Responsibilities

• Deliver an exceptional customer experience by greeting shoppers, building genuine connections, and providing friendly, knowledgeable service.
• Bring the POP MART brand to life by sharing product knowledge, character stories, and excitement for our collectible art toys.
• Help customers discover products they'll love through personalized recommendations and thoughtful engagement.
• Support store sales goals by promoting key products, new releases, Blind Boxes, MEGA collectibles, and accessories.
• Process customer transactions accurately and efficiently using point-of-sale systems.
• Maintain a clean, organized, visually appealing store that reflects POP MART's brand standards.
• Assist with merchandising, product replenishment, shipment processing, and stockroom organization.
• Support inventory accuracy and follow established procedures for merchandise handling and loss prevention.
• Help manage customer traffic, lines, and product launches while maintaining a safe and welcoming shopping environment.
• Collaborate with store leadership and fellow team members to meet daily operational needs, especially during peak holiday shopping periods.

Skills

Customer service

Communication

Teamwork

Adaptability

Retail knowledge

Education

High school diploma or equivalent

Job description

POP MART Americas Inc. is seeking enthusiastic Seasonal Sales Associates for the holiday period to deliver exceptional customer service and promote our collectibles. You’ll greet shoppers, share product knowledge, and help customers find items they’ll love.

The role supports store operations, merchandising, and POS transactions in a dynamic retail setting. The position is temporary and seasonal, with potential for continued employment based on performance and business needs.