Seasonal Pop Culture Retail Associate: Toy Enthusiast

Pop Mart; Los Angeles (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

POP MART in Canoga Park, CA is seeking enthusiastic Seasonal Sales Associates to bring the POP MART experience to life during the holiday season. You will greet shoppers, share product knowledge, and help customers find items they love while delivering friendly, memorable service.

Work with a retail team to support store operations, merchandise, process transactions at the POS, and maintain an inviting, organized environment.

Qualifications

• Must be at least 18 years of age.
• Strong customer service skills and a genuine interest in creating positive shopping experiences.
• Excellent communication and interpersonal skills with the ability to engage customers from diverse backgrounds.
• Ability to work effectively in a fast-paced, high-energy retail environment.
• Strong teamwork, reliability, adaptability, and willingness to support changing business needs.
• Ability to learn product information, point-of-sale systems, and retail operating procedures.
• Strong organizational skills and attention to detail.
• Flexible availability to work mornings, evenings, weekends, holidays, and peak shopping periods, based on store scheduling needs.

Responsibilities

• Greet shoppers and build genuine connections while providing friendly, knowledgeable service.
• Share product knowledge and character stories to bring the POP MART brand to life.
• Help customers discover products through personalized recommendations and engagement.
• Support store sales goals by promoting key products and new releases, Blind Boxes and accessories.
• Process transactions accurately using point-of-sale systems and maintain store cleanliness and visual appeal.
• Assist with merchandising, replenishment, shipment processing, and stockroom organization.
• Support inventory accuracy and follow loss prevention procedures.
• Manage customer flow and product launches during peak holiday periods.

Skills

Customer service

Communication

Teamwork

Flexibility

Multilingual

Education

High school diploma or equivalent

Tools

POS systems

Job description

POP MART in Canoga Park, CA is seeking enthusiastic Seasonal Sales Associates to bring the POP MART experience to life during the holiday season. You will greet shoppers, share product knowledge, and help customers find items they love while delivering friendly, memorable service.

Work with a retail team to support store operations, merchandise, process transactions at the POS, and maintain an inviting, organized environment.