Seasonal Retail Associate - Quick Checkout & Service

Michaels of Canada; Virginia; On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, and vision

Telemedicine

Commuter benefits

Tuition assistance

Employee discounts

Job summary

Michaels is hiring for a store team member in the DC-ARCOLA/DULLES, VA area. You will help customers, guide product selection, and ensure a fast, friendly checkout experience while following store procedures.

Responsibilities include unloading trucks, stocking, POS duties, and assisting with omnichannel tasks like BOPIS and SFS. Base pay and benefits are posted, with overtime per state and local laws.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout and cash handling to standards.
• Engage customers on Rewards and Private Label Credit Cards; complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes: BOPIS and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain in-stock store; manage returns/go back process and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; project a positive image and be a role model.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned.

Skills

Customer service

Cash handling

Sales & upsell

Communication

Teamwork

Job description

Michaels is hiring for a store team member in the DC-ARCOLA/DULLES, VA area. You will help customers, guide product selection, and ensure a fast, friendly checkout experience while following store procedures.

Responsibilities include unloading trucks, stocking, POS duties, and assisting with omnichannel tasks like BOPIS and SFS. Base pay and benefits are posted, with overtime per state and local laws.