Seasonal Retail Associate — Fun, Flexible Hours

Five Below; West Des Moines (IA); Presencial; USD 13 000 - 18 000; Tempo parcial

Resumo da oferta

Five Below is hiring for an hourly customer service associate in a fast-paced retail environment. You will greet customers, assess needs, and guide them to merchandise while promoting current events and promotions. Strong communication and problem-solving skills are essential for day-to-day success.

You will collaborate with the team to meet store goals, handle flexible scheduling, and support a positive, energetic WOWplace culture that drives sales and customer satisfaction.

Qualificações

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsabilidades

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Descrição da oferta de emprego

Five Below is hiring for an hourly customer service associate in a fast-paced retail environment. You will greet customers, assess needs, and guide them to merchandise while promoting current events and promotions. Strong communication and problem-solving skills are essential for day-to-day success.

You will collaborate with the team to meet store goals, handle flexible scheduling, and support a positive, energetic WOWplace culture that drives sales and customer satisfaction.