Seasonal Retail Associate — Fun Culture, Flexible Hours

Five Below Inc; Milan (TN); On-site; USD 12,000 - 18,000; Full time

Job summary

Five Below is seeking an hourly associate to greet customers, assist with product questions, and promote store events. You will handle transactions, restock, and support a fast-paced team in a value-driven retail environment.

The role emphasizes customer engagement, flexibility in scheduling, and the ability to learn technology and procedures. Five Below is committed to equal opportunity employment and a dynamic, energetic culture.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Flexible schedule

Customer communication

Technology aptitude

Problem solving

On-the-job training

Job description

Five Below is seeking an hourly associate to greet customers, assist with product questions, and promote store events. You will handle transactions, restock, and support a fast-paced team in a value-driven retail environment.

The role emphasizes customer engagement, flexibility in scheduling, and the ability to learn technology and procedures. Five Below is committed to equal opportunity employment and a dynamic, energetic culture.