Seasonal Retail Associate: Fun, Flexible & Fast-Paced

Five Below Inc; Philadelphia (Philadelphia County); On-site; USD 13,000 - 18,000; Full time

Job summary

Five Below is seeking a customer-focused associate in Philadelphia to greet customers, provide product knowledge, and guide them to merchandise. You will promote events, handle transactions, and address issues with a friendly approach. The role requires a flexible schedule and strong communication to support the store team.

Applicants should be at least 16, comfortable with technology, and eager to learn. The position emphasizes a positive environment and a willingness to assist customers in a

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues with courtesy and professionalism.
• Ability to learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly; acknowledge customers and provide assistance.
• Understand and meet customer needs by sharing product knowledge and offering recommendations.
• Promote store events and promotions to enhance shopping experience and drive sales.
• Resolve customer concerns; offer alternatives and exchanges when possible.
• Communicate needs to management regarding merchandise restocking and customer feedback.
• Support team goals and contribute to a positive work environment.

Skills

Customer service

Cash handling

Communication

Flexible schedule

Tools

Cash registers

POS devices

Job description

Five Below is seeking a customer-focused associate in Philadelphia to greet customers, provide product knowledge, and guide them to merchandise. You will promote events, handle transactions, and address issues with a friendly approach. The role requires a flexible schedule and strong communication to support the store team.

Applicants should be at least 16, comfortable with technology, and eager to learn. The position emphasizes a positive environment and a willingness to assist customers in a