Seasonal Retail Associate – Flexible Part-Time

Michaels; West Chatsworth (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Employee discounts

Job summary

Michaels in Los Angeles, CA is seeking store team members to deliver friendly customer service, assist shoppers, and ensure a fast, accurate checkout experience. You will participate in truck unloading, restocking, and planogram tasks to keep the store well-merchandised and in stock.

The role involves helping customers with the Rewards program, enrollments, and assisting with Buy Online Pickup in Store and Ship From Store processes. Prior retail or customer service experience is preferred.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned

Skills

Retail experience

Customer service

Job description

Michaels in Los Angeles, CA is seeking store team members to deliver friendly customer service, assist shoppers, and ensure a fast, accurate checkout experience. You will participate in truck unloading, restocking, and planogram tasks to keep the store well-merchandised and in stock.

The role involves helping customers with the Rewards program, enrollments, and assisting with Buy Online Pickup in Store and Ship From Store processes. Prior retail or customer service experience is preferred.