Seasonal Retail Associate — Flexible Hours

Kohl's; Marquette (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kohl's in Marquette, MI is seeking a Customer Service Associate to deliver fast, friendly checkout experiences and assist customers with products and services on the sales floor.

Responsibilities include operating the cash register, balancing transactions, aiding inventory control, and supporting new-hire training while maintaining Kohl's brand standards. Retail availability includes days, nights, weekends, and holidays.

Qualifications

• Excellent customer service and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Communication skills

No retail experience

Age 16+

Flexible availability

Education

No formal education required

Job description

Kohl's in Marquette, MI is seeking a Customer Service Associate to deliver fast, friendly checkout experiences and assist customers with products and services on the sales floor.

Responsibilities include operating the cash register, balancing transactions, aiding inventory control, and supporting new-hire training while maintaining Kohl's brand standards. Retail availability includes days, nights, weekends, and holidays.