Seasonal Retail Associate — Fast, Friendly Service

Kohl's; Schaumburg (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Health & wellness benefits

Savings & retirement benefits

Life Insurance

Adoption/legal assistance

Job summary

Kohl’s is seeking a Customer Service Associate in Schaumburg, IL, to deliver friendly and efficient service at the point of sale. You will greet customers, handle transactions, and assist with merchandise while following company guidelines to ensure a positive shopping experience.

Responsibilities include maintaining POS accuracy, supporting inventory processes, and contributing to training for new hires. Must be 16+, with flexible availability including evenings and weekends.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

Interpersonal skills

Age 16+

Flexible availability

Job description

Kohl’s is seeking a Customer Service Associate in Schaumburg, IL, to deliver friendly and efficient service at the point of sale. You will greet customers, handle transactions, and assist with merchandise while following company guidelines to ensure a positive shopping experience.

Responsibilities include maintaining POS accuracy, supporting inventory processes, and contributing to training for new hires. Must be 16+, with flexible availability including evenings and weekends.