Seasonal Retail Associate — Fast, Friendly Service

Kohl's; Lake Zurich (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO & Vacation Buy

Parental Leave

Medical/Dental/Vision

401k

Life Insurance

Legal & Adoption assistance

Job summary

Kohl’s is seeking a customer service associate in the Lake Zurich, IL area to deliver fast, friendly checkout and support customer services processes. You’ll participate in daily service routines and help ensure accuracy in POS activities while upholding Kohl’s brand standards.

The role emphasizes engaging customers, processing transactions accurately, and contributing to a positive shopping experience with flexibility for days, nights, weekends, and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and assisting with products and services and handling payments.
• Execute POS and customer service standards with courteous, fast service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through POS and merchandise disposition.
• Train new hires on service, POS procedures, and Kohl's brand standards.
• Participate in daily service processes like register balancing and replenishment.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Flexible availability

Job description

Kohl’s is seeking a customer service associate in the Lake Zurich, IL area to deliver fast, friendly checkout and support customer services processes. You’ll participate in daily service routines and help ensure accuracy in POS activities while upholding Kohl’s brand standards.

The role emphasizes engaging customers, processing transactions accurately, and contributing to a positive shopping experience with flexibility for days, nights, weekends, and holidays.