Seasonal Retail Associate: Fast, Friendly Service

Kohl's; Lansing (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

Kohl's in Lansing, MI is seeking a customer-focused associate to excel at point-of-sale and customer service processes. You will deliver fast, courteous service, operate the cash register, handle payments, and engage customers to meet sales goals.

Responsibilities include assisting with inventory accuracy, training new associates, and participating in daily service routines such as cash balancing and replenishment. Must be at least 16 and available across days, nights, weekends, and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Tools

Handheld scanners

Job description

Kohl's in Lansing, MI is seeking a customer-focused associate to excel at point-of-sale and customer service processes. You will deliver fast, courteous service, operate the cash register, handle payments, and engage customers to meet sales goals.

Responsibilities include assisting with inventory accuracy, training new associates, and participating in daily service routines such as cash balancing and replenishment. Must be at least 16 and available across days, nights, weekends, and holidays.