Seasonal Retail Associate - Fast, Friendly Customer Service

Kohl's; Wheeling (IL); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl's is seeking a customer service-driven role at our Wheeling, IL location. You will handle POS transactions, greet customers, and contribute to a fast, friendly checkout experience that reflects Kohl’s brand standards.

You will support inventory accuracy, assist with training for new team members, and participate in daily service processes. Flexibility for days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Communication

Multi-tasking

Age 16+

Job description

Kohl's is seeking a customer service-driven role at our Wheeling, IL location. You will handle POS transactions, greet customers, and contribute to a fast, friendly checkout experience that reflects Kohl’s brand standards.

You will support inventory accuracy, assist with training for new team members, and participate in daily service processes. Flexibility for days, nights, weekends, and holidays is required.