Seasonal Retail Associate - Fast, Friendly Customer Care

Kohl's; Alton (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Work-Life Balance

Health & Wellness benefits

Savings & Retirement Benefits

Insurance Programs

Life Events

Job summary

Kohl's in Illinois is seeking an entry-level associate to deliver exceptional customer service at the point of sale and through customer services processes. You will operate a cash register, scan items, bag merchandise, and handle multiple payment methods while maintaining a fast, friendly experience.

You will participate in daily service processes, support inventory accuracy, and help train new hires. The role emphasizes integrity, teamwork, and a strong customer-service mindset within Kohls’

Qualifications

• Excellent customer service and ability to multitask with strong attention to detail.
• Verbal and written communication skills.
• No retail experience required; friendly, adaptable approach.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Greet customers, assist with products and services, operate a cash register and process payments.
• Execute POS and customer service standards accurately and efficiently.
• Meet or exceed individual goals (credit, loyalty).
• Support inventory accuracy and merchandise disposition practices.
• Assist in training new service team members on POS procedures and Kohls standards.
• Engage in daily service processes such as register balancing and replenishing.
• Maintain integrity, teamwork, and customer-focused mindset.

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

No retail experience required

Must be 16 years of age

Flexible availability

Tools

Handheld scanners

Basic computer operation

Job description

Kohl's in Illinois is seeking an entry-level associate to deliver exceptional customer service at the point of sale and through customer services processes. You will operate a cash register, scan items, bag merchandise, and handle multiple payment methods while maintaining a fast, friendly experience.

You will participate in daily service processes, support inventory accuracy, and help train new hires. The role emphasizes integrity, teamwork, and a strong customer-service mindset within Kohls’