Seasonal Retail Associate - Fast, Friendly Checkout

Michaels; Jackson (MI); On-site; USD 16,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Health benefits

401(k) with employer match

Job summary

Michaels Stores in Jackson, MI is hiring for a part-time seasonal role. The position focuses on delivering friendly customer service, helping shoppers locate products, and ensuring fast, accurate checkout experiences. Responsibilities include truck unloading, stocking, and maintaining well-merchandised, in-stock shelves.

The job supports omni-channel processes like BOPIS and SFS, and includes cross-training in framing sales. It offers seasonal work with potential to extend beyond holidays.

Qualifications

• Retail and/or customer service experience preferred.
• Applicants must be at least sixteen (16) years old.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful; promote the organization’s vision and values.

Skills

Customer service

Cash handling

Job description

Michaels Stores in Jackson, MI is hiring for a part-time seasonal role. The position focuses on delivering friendly customer service, helping shoppers locate products, and ensuring fast, accurate checkout experiences. Responsibilities include truck unloading, stocking, and maintaining well-merchandised, in-stock shelves.

The job supports omni-channel processes like BOPIS and SFS, and includes cross-training in framing sales. It offers seasonal work with potential to extend beyond holidays.