Seasonal Retail Associate: Fast Checkout & Help

Michaels; Novi (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Health insurance

401(k) with employer match

Tuition assistance

Job summary

Michaels is seeking a store team member for our Novi, MI location to assist customers, handle transactions, and support omni-channel services like Buy Online Pickup in Store and Ship From Store. You’ll help maintain stock, execute POS duties, and participate in store recovery while upholding safety and SOP standards.

The role requires standing for long periods, light lifting, and dependable customer-focused service, with opportunities to engage in framing departments and cross-training.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Comfort with assisting customers and handling transactions.

Responsibilities

• Assist customers in locating products and providing solutions.
• Execute fast, friendly checkout with standard cash handling.
• Promote Rewards program and Private Label Credit Cards; enroll customers.
• Educate customers on VOC survey and collect feedback.
• Support omni-channel processes including Buy Online Pickup in Store and Ship From Store.
• Help with truck unloading, stocking, and maintaining planograms.
• Ensure merchandise recovery and in-stock store; participate in in-store recovery.
• Perform Store In Stock Optimization and AD set duties as assigned.
• Support shrink and safety programs and adhere to SOPs.

Skills

Customer service

Cash handling

Sales & upsell

BOPIS/SFS knowledge

Team player

Job description

Michaels is seeking a store team member for our Novi, MI location to assist customers, handle transactions, and support omni-channel services like Buy Online Pickup in Store and Ship From Store. You’ll help maintain stock, execute POS duties, and participate in store recovery while upholding safety and SOP standards.

The role requires standing for long periods, light lifting, and dependable customer-focused service, with opportunities to engage in framing departments and cross-training.